Questions and Answers

1.Who is the main target customer for Morning Bloom Café, and what kind of experience are they looking for?

Answer– Young professionals, students, and local residents seeking a cozy, modern space for quality coffee and relaxation.

2.What makes Morning Bloom Café stand out from other cafés in the area?

Answer– Fresh, floral-inspired theme with artisanal drinks, locally sourced ingredients, and a calm, Instagram-worthy atmosphere.

3.Which products or menu items should be promoted as the café’s specialties?

Answer– Signature floral lattes, homemade pastries, and seasonal brunch items.

4.How can the café price its menu to show good value while still maintaining profitability?

Answer– Mid-range pricing—slightly premium to reflect quality but with combo deals and loyalty discounts for value.

5.What social media or marketing platforms would be most effective for reaching your target audience?

Answer– Instagram, TikTok, and Google Maps—visual storytelling and reviews drive cafĂ© traffic.

6.How can Morning Bloom Café build lasting relationships and loyalty with regular customers?

Answer– Offer a digital loyalty program, personalized offers, and host small community events.

7.What strategies can be used to handle competition and keep customers interested over time?

Answer– Refresh menu seasonally, introduce limited-edition drinks, and emphasize brand personality and service.

8.How can customer feedback be collected and used to continually improve the café’s products and services?

Answer– Use comment cards, online surveys, and social media polls; review feedback weekly to improve.

9.What location and atmosphere will best support Morning Bloom Cafe’s brand and attract daily customers?

Answer– Central, walkable area near offices or campuses; bright, airy dĂ©cor with floral accents and cozy seating.

10.How can the café ensure consistent quality in coffee, food, and customer service?

Answer– Standardize recipes, conduct regular staff training, and maintain quality control checks.

11.How can technology (like online ordering or loyalty apps) improve customer convenience and satisfaction?

Answer– Mobile ordering, digital loyalty app, and online table reservations for convenience.

12.What time of day (morning, afternoon, evening) should we focus on to maximize sales and traffic?

Answer– Morning and early afternoon—target breakfast, coffee breaks, and light lunch traffic.

13.How can we train staff to create a warm, friendly, and memorable café experience?

Answer– Focus on hospitality, product knowledge, and personalized customer interaction.

14.Are there any local businesses or events we could partner with to promote the cafe?

Answer– Collaborate with local florists, artists, and nearby boutiques; join community markets or festivals.

15.How will we measure the success of our marketing plan (e.g., more customers, social media engagement, sales growth)?

Answer– Track sales growth, repeat visits, customer reviews, and social media engagement metrics.

Final Exam FAQ

  1. What does Morning Bloom offer?
    We offer specialty coffee, fresh pastries, light meals, and creative workshops in a cozy community-focused café setting.
  2. Do you have photos or menus?
    Yes—our menu, drink photos, and service details are available on our website and social media pages.
  3. How can customers contact or order?
    You can reach us through our website, phone, WhatsApp, or Instagram DM, and place orders directly online.
  4. Are prices or packages available?
    Yes, all drink, food, and workshop prices—including bundle packages—are listed online.
  5. What makes you different?
    We blend quality coffee with creative events, local ingredients, and a warm, community-first atmosphere.
  6. Who is your target customer?
    Students, remote workers, and locals seeking great coffee and a peaceful place to work, relax, or connect.
  7. What is your business model?
    Our income comes from drinks, food, workshop tickets, and delivery services.
  8. Do you have market research?
    Yes—local surveys and foot-traffic studies show strong demand for cozy cafĂ©s with creative, community-centered spaces.
  9. Startup costs and monthly expenses?
    Startup costs include equipment, renovation, and branding; monthly expenses cover rent, utilities, supplies, and payroll.
  10. Timeline for launching?
    We plan to launch within 1–2 months, with workshops rolling out shortly after opening.
  11. Who is running the business?
    Our team includes experienced baristas, a baker, and an event coordinator with hospitality and café management backgrounds.
  12. Risks to Morning Bloom?
    Seasonal dips, rising supply prices, and unpredictable workshop attendance could impact revenue.
  13. Why does revenue dip in Year 2?
    Year 2 includes a planned menu shift that reduces food sales, but drink and event growth drives the Year 3 increase.
  14. Is the profit jump realistic?
    Yes—strong drink sales, growing events, and stable fixed costs allow for higher profits despite rent and modest marketing.
  15. Reliance on workshops?
    Workshops support extra income but aren’t the main revenue source; drink sales keep the cafĂ© stable even if events slow down.
  16. Is current cash enough for slow months?
    Yes—cash reserves plus receivables cover at least 1–2 slow months, even when revenue dips.
  17. Can profits stay strong if costs rise?
    Increased sales, especially from drinks and events, allow us to stay profitable even if marketing or delivery expenses increase.
  18. How many drinks do those sales represent?
    Roughly 1,000–1,300 drinks per month depending on average price; online drink ordering launches with the cafĂ©.
  19. Why do food sales drop?
    We’re shifting focus toward drinks and pastries; essential food items remain available but with a simpler menu.
  20. How many deliveries per month?
    About 50–70 deliveries monthly; delivery ordering will open on launch day.
  21. How many events per month and cost?
    We host 2–4 events each month, usually priced between $15–$40 per person.
  22. Will profit growth improve quality?
    Yes—more profit lets us invest in better ingredients, improved equipment, and higher-quality workshop experiences.